Business Development Manager

The Business Development Manager is in-charge of the overall sales target of his/her

assigned product/team/industry. He/she is responsible for achieving annual company

objectives and strategic account objectives. He/she is responsible for selling and

supporting the firm’s complete products and services offering. Focusing on customers

with high-value, strategic growth opportunities, the Business Development Manager’s

most important customer interactions are customer negotiations, to ensure deals are won

and C-Level coverage.

• People Management
• Leads, coaches and mentors team members to ensure execution against performance targets.
• Monitors and manages the reporting of mandated activities delivering consistency and achieving high sales performance targets and KPIs.
• Maintains effective relationships with internal departments to ensure operational requirements are met in line with set schedules and deadlines.
• Ensures consistent progression with an overall objective to win.
• Strategic Initiatives
• Understands the demands of the assigned industry and knows the products that best fit the needs of the industry.
• Crafts programs/initiatives and strategies to attain the assigned sales target.
• Manages the progression, conversion and reporting of all leads passed on to his/her assigned team/industry.
• Client Consultation
• Leads opportunity development efforts that best address customer requirements, while coordinating the involvement of all necessary company resources.
• Manages and monitors new business pitches and conducts effective on-boarding of new clients.
• Scopes different companies in various industries, understanding their operations and business needs.
• Proactively assesses, clarifies and validates customer needs on an on-going basis.
• Client Information and Awareness
• Maintains and updates client records and updates, news and changes.
• Communicates, monitors and ensures proper billing and accreditation procedures.
• Works closely with technical support to ensure customer satisfaction and problem resolution.
• Reports Generation
• Generates the following reports:
• Pipeline and funnels updates
• Annual and monthly reports
• Business development reports
• Profit and Loss Generation and Submission
• Cost Analysis
• Cost Benefit Analysis
• Organizational Alignment
• Collaborates with the technical team for the needed scope of work, assumption dependencies and constraints or any other technical specifications needed to translate specific requirements into a quantitative value.
• Enlists the support of technical specialists, implementation resources, service resources ad other management resources, as needed.

• Oral Expression — Talking to others to convey information effectively.
• Oral Comprehension - ability to listen and understand information and ideas presented through spoken words.
• Negotiation – Ability to get the best deal for the client as well as for the Company.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Written Expression — Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation — Actively looking for ways to help people.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Coordination and Collaboration — adjusting actions in relation to others' actions.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management — Managing one's own time and the time of others. Ability to hit deadlines and finish projects based on committed timeline.
• Financial Planning- Ability to understand and manage profit and loss reports, cost analysis reports and cost benefit analysis reports.

• Must have a degree in any business-related courses

• Must have at five (5) years of experience in a similar position, working for an IT services and solutions company.
• Must have at least two (2) years of experience handling a small team of no more than five (5) people
• Must have a proven track record in sales in a B2B industry.