Sales Support Specialist | WFO | Clark

a day ago

RESPONSIBILITIES:

• Review and assess incoming dealer requests for completeness and viability.
• Conduct virtual meetings with dealers/customers for larger projects to understand the scope and clarify requirements.
• Gather missing information and ensure all necessary details are available for an accurate proposal.
• Maintain accurate records of activities, interactions, and opportunity progress in the CRM system.

• Coordinate with the design team to prepare drawings and proposals.
• Review and verify all proposal documents before submission.
• Ensure all supporting documents are accurate and complete.
• Manage turnaround time expectations of our dealers and reps.
• Liaison with internal/external Sales Reps on strategic project discounting as needed.

• Provide pricing directly to dealers for smaller projects that do not require a full design.
• Assist dealers in understanding Workspace48’s pricing structure and options.
• Ensure pricing and product details align with dealer requirements and project budgets.

• Submit finalized proposals to dealers and answer any follow-up questions.
• Track proposal statuses and maintain accurate records in the CRM system.
• Proactively follow up on submitted proposals to maximize the close rate.

• Participate in sales meetings and product training sessions to stay informed
• Educate customers on our products and services, providing direction and guidance for best possible furniture solutions.
• Demonstrate a culture of fun, respect, support, empowerment, encouragement, passion with all our staff, partners and clients.
• Duties and responsibilities may be adjusted to best suit corporate strategy and goals, as required.
• Previous experience in inside sales, preferably in the office furniture industry, is a significant advantage.

Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.