Customer Service Representative

apartmentPan Asia Group placeAngeles scheduleFull-time calendar_month 

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Resolve product/service issues and troubleshoot complaints
  • Provide accurate information and support to customers
  • Process orders, returns, and account updates
  • Maintain a positive, empathetic, and professional attitude toward customers

Qualifications:

  • College level - minimum of 2 years completed without back subjects + 1 yr experience in BPO
  • Highschool graduate with at least 4 yrs BPO experience
  • Open for fresh graduates
  • Strong communication and problem-solving skills
  • Previous customer service experience is a plus
  • Ability to work in a fast-paced environment
  • Proficiency in basic computer skills and systems
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