Quezon City - HR & Operations Manager (Hybrid | BPO)

• We’re hiring an Operations Manager who knows how to balance people, process, and precision. If you’ve got experience in account management, HR, payroll, and compliance — let’s talk.
• The Opportunity at a Glance

We’re hiring a proactive and experienced Operations Manager to oversee core functions including HR, payroll, compliance, asset management, and general business operations. This is a full-time role for Philippine-based candidates, employed under a proper PH setup.

You’ll play a key role in onboarding, performance tracking, and vendor coordination while driving internal process improvements and supporting a growing distributed workforce.

• How You’ll Make an Impact
• Manage the end-to-end employee lifecycle — onboarding, offboarding, memos, compliance, and asset returns
• Oversee monthly payroll, attendance validation, leave tracking, and reimbursement coordination
• Ensure compliance with PH labor law, including tax, SSS, PhilHealth, and Pag-IBIG payments
• Coordinate vendor payments, government filings, office permits, and third-party service contracts
• Manage IT procurement and inventory, working closely with tech teams for setup and offboarding
• Maintain and improve internal workflows and documentation, including KPIs, SOPs, and compliance trackers
• Lead and support team engagement initiatives, performance coaching, and culture-building activities

✅ What We’re Looking For – You’re the Perfect Fit if You:

• Have extensive experience in HR, payroll, and compliance in the Philippines, including knowledge of DOLE, SSS, Pag-IBIG, and tax filing requirements (non-negotiable)
• Have supported or led operations in a BPO or outsourced workforce environment
• Are confident managing payroll and financial coordination using online banking and accounting tools
• Can work closely with department heads, vendors, and staff to keep operations aligned and moving efficiently
• Have strong documentation skills and a proactive approach to process improvement
• Are comfortable managing people and vendors remotely, with excellent verbal and written communication skills
• Are solutions-focused, resilient, and enjoy balancing both people and process management

✨ What Sets You Apart – You’ll Shine Even Brighter With:

• Prior experience handling both AU and PH employee compliance in a remote or hybrid workforce
• Familiarity with systems like Xero, Employment Hero, or similar tools
• Experience presenting operational reports and performance metrics to leadership
• A track record of successfully leading team engagement and culture programs
• Certification or coursework in labor law, HR compliance, or payroll systems
• Work Schedule & Employment Terms
• Full-Time | Monday to Friday
• Hybrid role (Once a month onsite reporting in BGC) for PH-based candidates
• Proper Philippine employment setup (not freelance or project-based)
• Perks & Benefits from Day 1
• HMO with 1 free dependent
• Life insurance
• Paid leave credits
• Government-mandated benefits including 13th month pay
• Work-from-home equipment provided

✍️ How to Apply

To apply, please submit your application via our careers page here: https://recruiterflow.com/staffstream/jobs/160

As part of your application, kindly include:

• A 1–2 minute video introduction sharing a bit about your background and what makes you a great fit for the role

This helps us get to know your style, communication skills, and relevant project experience beyond what’s on your CV.