Sales Manager || US Partners - Quezon City - ref. y70004519

As a Sales Manager, you will play a pivotal role in driving our business growth by managing a high-performing sales team, engaging US-based clients, and executing strategic outbound initiatives.

You will collaborate closely with sales, marketing, and customer success teams to implement winning strategies and ensure the highest levels of customer satisfaction

• Comprehensive day 1 HMO with 10K medical reimbursement
• Additional HMO coverage for your family + dental coverage
• Free annual Flu vaccine
• Continuous career development and certifications
• Travel & training opportunity overseas
• Regular awards and recognitions
• Comprehensive life insurance
• 24 Paid time offs (with Annual leave conversion)
• Annual appraisal based on merits
• Free daily meals (free breakfast on Mondays & free treats on Fridays)
• Regular engaging company events & promotes work life balance
• Employee referral programs

This is where you'll shine:

• Lead and manage a team of sales representatives dedicated to handling US clients, ensuring consistent performance and adherence to KPIs.
• Provide day-to-day leadership, mentorship, and support to the sales team to foster a culture of performance, accountability, and continuous improvement.
• Develop and implement sales strategies tailored for the US market to achieve individual and team sales goals.
• Monitor, analyze, and report on team performance, identifying areas for improvement and executing corrective actions when necessary.
• Conduct regular coaching sessions, one-on-ones, and team meetings to provide feedback, recognize performance, and align on objectives.
• Collaborate with the marketing team to develop and launch lead generation campaigns targeted at the US region.
• Partner with the customer success team to ensure a smooth client journey—from prospecting to onboarding and ongoing support.
• Stay informed on industry trends, competitive landscape, and client needs, especially within the US market, to refine strategies accordingly.
• Ensure team compliance with company policies, procedures, and ethical standards.

• Source leads for business development through cold calling, email outreach, and social media, with a focus on the US market.
• Draft business plans and strategies for current and potential opportunities.
• Conduct market research and client surveys to gather insights on the US client base.
• Build relationships with prospects by initiating and maintaining multi-channel communications.
• Present company services and conduct follow-ups to advance opportunities through the sales pipeline.
• Manage 75% of the sales cycle, then coordinate meetings for higher management to close deals with key US decision-makers.
• Contribute ideas for business improvement and proactively implement changes as needed.
• Prepare and deliver performance reports and sales forecasts to senior management.

• Serve as the primary liaison between US clients and internal teams to ensure seamless communication and service delivery.
• Support the client services and operations teams in onboarding and servicing US-based accounts.
• Ensure the effective onboarding of new US clients, with a focus on long-term satisfaction and retention.
• Grow and nurture existing US client relationships to generate new business opportunities.
• Ensure prompt and accurate delivery of client solutions and coordinate with internal departments to resolve issues.
• Champion a client-first mindset and ensure all touchpoints reflect a high standard of service excellence.

What You’ll Bring In:

• Over 5 years' experience in appointment setting or sales for international, preferably US-based clients.
• Significant experience managing US accounts, with proven ability to engage and expand relationships with US-based clients.

• Excellent time management, organization, and multitasking skills.
• Excellent verbal and written communication skills, especially in engaging US clientele.
• Deep understanding of US business culture and client expectations.
• Proficient in MS Word, Excel, and CRM platforms such as Hubspot, with experience in sales enablement tools.
• Exceptional customer service, problem-solving, analytical, and research skills.

• Willingness to work onsite during night shift hours (Eastwood/BGC) to align with US business hours.

Apply now and be part of a team where strategy meets results — and your growth matters.