Systems Engineer (INT-E767484) BGC, Uptown
KMC Solutions Quezon City Full-time
The Systems Engineer I coordinate and facilitate onsite support to any systems related concerns and issues. They are responsible of maintaining the systems availability and reliability.
- Competitive salary and benefits
- HMO + free dependent
- Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
- Acknowledge assigned service requests, incidents or queries via Service Desk according to SLA.
- Provide Level 1 & 2 Technical support (Physical & Configuration Support)
- Respond and own until resolution of hardware or software problems
- Systems implementations and troubleshooting
- Document Method of Procedures for Maintenance of Hardware and Software initiatives.
- Assist OSS to perform duties as assigned .
- Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events and Outages
- At least 2-3 years experienced in handling Systems and Servers.
- Previous experience working with physical servers - troubleshooting, physical repair.
- Systems & Servers standards and/or related degree with internship.
- Set up administrative passwords and directory permissions
- Install and maintain anti-virus, firewall and security.
- Provide hardware and software engineering support for I.T client / server applications.
- Intervene in situations which require an immediate response such as external virus or malware threats.
- Select systems, or build them from scratch, along with configuring and integrating them appropriately.
- Schedule routine maintenance tasks on assigned servers, to ensure that downtime is eradicated.
Reed ElsevierQuezon City
This entry-level position performs basic systems engineering assignments. This position is also responsible for management support and triage.
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