Front Office Supervisor (Ocean Club)

Shangri-La Mactan, Cebu

Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

We are looking for a Front Office Supervisor (Ocean Club).

As a Front Office Supervisor (Ocean Club), we rely on you to:

• Ensure smooth operation on a daily basis
• Lead the team to maintain a high standard of service
• Prepare reports including but not limited to room occupancy and revenue data
• Solicit guest feedback in order to enhance the hotels performance
• Create an exception experience for all hotel guests

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests from all backgrounds
• Communicates and writes with fluency in English (and local language)
• Preferably has relevant experience with an international 5* hotel group
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the apply button now!