24K Salary! Concentrix Makati! CSR for Retail Account!

Retail Customer Service Representative

Start your career in customer service with one of the world's leading customer experience companies! If you're passionate about helping customers and ready to grow in a dynamic environment, this opportunity is for you.

Work Setup: Onsite | Shifting Schedule

• Assist customers with retail-related inquiries through voice support.
• Provide accurate information about products, orders, deliveries, returns, and account concerns.
• Resolve customer issues with professionalism and empathy.
• Document customer interactions following company and client guidelines.
• Meet quality, productivity, and customer satisfaction goals.

• No BPO experience required.
• High school graduates (old curriculum), Senior High School graduates, college undergraduates, and college graduates are welcome to apply.
• Good English communication and customer service skills.
• Willing to work onsite at Concentrix One Makati.
• Willing to work on a shifting schedule, including weekends and holidays when required.
• Eager to learn and thrive in a fast-paced environment.

• Competitive salary and performance incentives.
• Paid training—no experience needed.
• Career growth and internal promotion opportunities.
• HMO and other company benefits.
• Supportive, collaborative, and inclusive work environment.

Launch your customer service career with Concentrix. Apply today and become part of a team that delivers exceptional customer experiences every day!