Store manager
Job Description
Posted on 22 July 2026
Store Manager - CaféJob Description:
Position Overview: The Store Manager is responsible for overseeing the daily operations of the café, ensuring excellent customer service, managing staff, maintaining inventory, and driving sales growth. The role requires a hands-on leader who can create a positive and efficient environment while meeting the café's business goals.
Key Responsibilities:
Operational Management: Oversee the day-to-day operations of the café, ensuring that all processes run smoothly.
Ensure the café complies with health and safety regulations and maintains cleanliness standards.Monitor and optimize the café’s performance to achieve business targets.
Team Leadership and Staff Management: Recruit, train, and supervise café staff, fostering a positive and motivated work environment.
Schedule staff shifts, manage attendance, and ensure adequate staffing levels during peak hours.Conduct regular performance evaluations, provide feedback, and handle any disciplinary actions if required.
Customer Service Excellence: Ensure that customers receive outstanding service by addressing their needs and resolving any issues promptly.
Develop strategies to enhance customer satisfaction and build a loyal customer base.Maintain a welcoming atmosphere and set high standards for product quality and service.
Sales and Financial Management: Monitor daily sales performance and develop strategies to increase revenue and meet sales goals.
Control costs by managing inventory, reducing waste, and minimizing expenses.Handle cash management tasks, including deposits, cash drawer reconciliation, and financial reporting.
Inventory and Supply Chain Management: Manage inventory levels, place orders for supplies, and maintain relationships with vendors.
Track stock to prevent shortages and ensure that all items are fresh and available.Optimize stock turnover by monitoring sales trends and adjusting orders accordingly.
Marketing and Promotion: Implement promotional activities and marketing strategies to drive foot traffic and increase sales.
Collaborate with the marketing team to develop local campaigns and social media engagement.Create special offers or events to attract new customers and retain existing ones.
Quality Control: Ensure that all food and beverage items meet the café’s quality standards.
Implement consistent quality checks on products and address any discrepancies immediately.Train staff on proper preparation techniques and presentation standards.
Qualifications/Requirements
Qualifications:
Education: High school diploma or equivalent; a degree in business management, hospitality, or a related field is preferred.Experience: At least 2-4 years of experience in a supervisory or management role in the food and beverage industry.
Previous experience as a barista or in a café setting is highly advantageous.
Skills: Strong leadership and team-building skills.
Excellent communication and customer service abilities.Proficiency in managing budgets, sales forecasting, and inventory control.
Ability to multitask and work in a fast-paced environment.
Preferred Qualifications:
Experience in creating and implementing local marketing strategies.Knowledge of food and beverage trends and a passion for the café industry.
Familiarity with Point-of-Sale (POS) systems and other café management software.
Work location
LILOAN, CEBU
Remarks
No additional remarks
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