Finance officer
Taguig
Job Description
Posted on 22 April 2026Job Title: Finance/Payments Officer
Department: Operations: Finance/Payments – MegaWagi (PIGO)
Reports To: Finance/Payments Team Lead
Works Closely With: Customer Service Team, KYC, Risk&Fraud Team, Quality Assurance Team, BO Admin Team, Compliance Officer, and Marketing Team
Location: BGC, One Park Drive
Employment Type: Full-Time
Department Overview
The Finance & Payments team ensures accurate processing of all financial transactions, including deposits, withdrawals, settlements, and reconciliations.The team safeguards financial integrity by monitoring payment gateways, validating transactions, and maintaining accurate financial records while ensuring compliance with internal controls and regulatory standards.
Job Overview
The Finance / Payments Officer is responsible for processing financial transactions, monitoring payment systems, and maintaining accurate financial records.This role ensures accuracy, timeliness, and compliance in deposits, withdrawals, and financial updates, while identifying risks and escalating issues when necessary.
Key Deliverables- Process and validate deposits and withdrawals accurately
- Perform checks on:
○Mode of Payment (MOP)
○Risk indicators
- Monitor payment gateways in real-time
- Update Finfile and financial records every 3 hours
- Maintain proper tagging of all transactions
- Assist CS with finance-related concerns
- Escalate high-risk or unresolved transactions
- Ensure all tasks are endorsed before shift handover
Key Responsibilities:
Transaction Processing- Handle deposits and withdrawals accurately and within SLA
- Ensure proper validation before processing
- Monitor payment gateways for delays or issues
- Identify transaction failures or inconsistencies
- Perform mandatory checks on accounts and payment methods
- Identify suspicious transactions and flag accordingly
- Update Finfile and financial ledgers regularly
- Maintain accurate and complete transaction records
- Ensure proper tagging for tracking
- Escalate high-risk, suspicious, or unresolved cases
- Coordinate with CS, KYC/Risk, and BO Admin
- Ensure proper handover of pending tasks
- Transaction Accuracy: Zero processing errors
- Processing Speed / SLA: Transactions completed on time
- Gateway Monitoring Responsiveness: Immediate detection of issues
- Finfile Accuracy: 100% correct and updated records
- Escalation Quality: Proper identification of high-risk cases
- Documentation Accuracy: Complete and audit-ready logs
- Detail-oriented and highly accurate
- Process-driven and disciplined
- Strong sense of accountability
- Alert and responsive to issues
- Trustworthy with financial data
- Able to work under pressure
- Bachelor’s degree in Accounting, Finance, or related field
- Experience in financial reporting, budgeting, and cash management
- Strong knowledge of accounting principles and bookkeeping
- Proficient in spreadsheets and accounting software
- Detail-oriented with strong analytical and problem-solving skills
- Able to handle cash flow monitoring and financial records accurately
- High level of integrity and confidentiality
- Good communication and organizational skills
- CPA or relevant certification is an advantage
- Able to work independently and meet deadlines
Work location
TAGUIG CITY, NCR, FOURTH DISTRICT
Remarks
No additional remarks
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