Customer service manager
Lapu-Lapu
Job Description
Posted on 27 August 2025
Position: Korean Marketing Manager (1 vancancy)Oversee marketing operations related to Korean guests and agents, ensuring guests received personalized services, which includes travel and transportation arrangements, accommodation, dining and other services that suits and enhance their experiences
Position: Korean Concierge Manager (1 vacancy)Oversee Concierge operations related to Korean guests and agents, ensuring guest receive personalized services, which includes travel and transportation arrangements, accommodation, dining and other services that suits and enhance their experiences.
Qualifications/Requirements
Bachelor’s degree in Hospitality Management, Business Administration, Korean Studies, or related field.Minimum 1 year of experience in VIP & Marketing client management, preferably within hospitality, Native or fluent Korean speaker; strong command of English required.
Proven ability to manage high-pressure situations with professionalism and discretion.
Work location
LAPU-LAPU CITY (OPON), CEBU
Remarks
Applying foreigners are already processingApply now
Cebu City, 6 km from Lapu-Lapu
Job Description
Posted on 27 August 2025
Linguage Inc. is currently looking for a Japanese Customer Service Manager to handle communication with our head office in Japan and oversee customer service operations, ensuring high quality support...
Unibrew Industry TradingMandaue, 3 km from Lapu-Lapu
Manager and relevant departments.
• Suggest improvements based on customer feedback to enhance service quality and customer experience.
• Assist the inventory department by providing customer-related data and feedback that may affect inventory management...
Lapu-Lapu
of contact for all on-shift issues, escalating to higher management when necessary.
Handle escalated customer complaints and complex issues, ensuring prompt and satisfactory resolution.
Qualifications/Requirements
Proven experience in a management role...