Organizational Development Manager

The Organizational Development (OD) Manager designs and delivers organization-wide interventions that strengthen structure, capability, and culture. The role partners with business and People and Culture leaders to improve how teams are organized, how work gets done, and how leaders and employees grow, using data, diagnostics, and practical change methods.

• Lead OD diagnostics and assessments (org health, capability gaps, engagement insights, performance trends) and convert findings into action plans
• Design and implement organization design and workforce interventions (structures, role clarity, operating models, job families, spans and layers)
• Support business transformation and change initiatives through change planning, stakeholder alignment, adoption support, and communications partnership
• Build and run leadership and team effectiveness programs (ways of working, decision rights, collaboration, accountability, leadership behaviors)
• Facilitate workshops and working sessions with leaders and teams (strategy-to-structure, operating rhythm, culture alignment, problem-solving)
• Strengthen talent and performance systems in collaboration with HRBPs and COEs (performance enablement, succession inputs, capability building)
• Develop OD playbooks, toolkits, and standard methodologies to improve consistency and scalability across the organization
• Track outcomes and benefits realization using clear measures and dashboards (adoption, productivity, cycle times, org health indicators)

• Org design proposals and implementation plans
• Change and adoption plans for key initiatives
• Org health and capability insights with recommended actions
• Facilitated workshops with documented outputs and follow-through plans
• OD toolkits and governance routines that leaders can sustain

Qualifications

• Bachelor's degree in Psychology, Human Resources, Behavioral Science, or related field
• Minimum 3 to 5 years of relevant experience in Organizational Development, HR Transformation, Change Management, or Organization Design, with at least 2 years in a leadership or manager role
• Certification in OD
• Proven experience leading OD interventions end-to-end (diagnose, design, deliver, measure) across multiple stakeholder groups
• Strong facilitation skills, including leading senior leader sessions and cross-functional workshops
• Strong analytical and problem-solving capability, comfortable translating data into practical org actions
• Excellent stakeholder management and communication skills, with the ability to influence without authority
• Strong project management discipline (scoping, timelines, risk management, governance, benefits tracking)

• Post-graduate degree or certifications Change Management, Agile ways of working, or Project Management
• Experience in a fast-growing, matrixed, or transformation-heavy environment (tech, telco, shared services, or similar)
• Exposure to tools such as SuccessFactors (or similar HRIS), Tableau, JIRA/Confluence, and survey platforms

• Organization design and operating model thinking
• Change leadership and adoption planning
• Facilitation and workshop design
• Systems thinking and continuous improvement
• Data storytelling and executive-ready recommendations
• Coaching mindset with strong execution follow-through