Back office support - apply now !!!
Work Avenue And Business Solutions Incorporated Cebu Full-time
About the role
This is an exciting opportunity to join the Back Office Support team at Work Avenue and Business Solutions Incorporated, a leading provider of customer service solutions. As a Back Office Support representative, you will be responsible for handling a variety of administrative tasks that support the smooth operation of our Cebu City-based call centre.This is a full-time position with the option to work on-site in our modern office facilities.
What you'll be doing- Providing administrative support to the call centre, including data entry, filing, and document management
- Handling customer inquiries and requests via email, chat, or telephone as needed
- Assisting with the coordination of schedules, meetings, and other office activities
- Collaborating with the wider customer service team to ensure a seamless and efficient operation
- Identifying opportunities for process improvements and contributing to the enhancement of our customer service capabilities
- Strong customer service orientation and excellent communication skills, both written and verbal
- Proficiency in using Microsoft Office suite, particularly Excel and Word
- Ability to multitask, prioritise, and work efficiently in a fast-paced environment
- Attention to detail and a commitment to accuracy in all aspects of the role
- Previous experience in a customer service or administrative support role is preferred
What we offer
At Work Avenue and Business Solutions Incorporated, we are committed to providing a supportive and enriching work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career development and professional growth
- Comprehensive health and wellness programs
- Flexible working arrangements to support work-life balance
- Team-building activities and social events
About us
Work Avenue and Business Solutions Incorporated is a leading provider of customer service solutions, catering to a diverse range of clients across various industries. With a strong presence in Cebu City, we are committed to delivering exceptional service and value to our customers.Our dedicated team of professionals is driven by a shared passion for excellence and a commitment to continuous improvement.
If you are interested in this exciting opportunity, please apply now!
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