BPO Quality Assurance Analyst | TP Clark

apartmentTeleperformance placeAngeles scheduleFull-time calendar_month 
What We're Looking For
  • Minimum of 2 years' experience in a BPO quality assurance or customer service-related role
  • Strong understanding of quality assurance principles, call center operations, and customer service best practices
  • Excellent communication and interpersonal skills, with the ability to provide constructive feedback
  • Proficient in data analysis and report generation
  • Highly organised, detail-oriented, and able to work independently
  • Knowledge of relevant industry regulations and compliance requirements
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