Trainer

apartmentTTEC Customer Care Management Philippines Inc placeQuezon City calendar_month 

Job Description

What You'll be Doing

Do you have a passion to train and guide others towards best practices Do you love helping set someone up for success In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures.

You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.

You'll report to the Manager, Learning Development. We're looking for a Trainer to welcome and excite new hires as they start their new careers.

During a Typical Day, You'll

Inspire and motivate learners to reach for amazing

Mentor and coach new hires within client training goals and time frames

Bring your interest in helping others to start their career journeys successfully

Deliver high quality client product training

What You Bring to the Role

High school diploma or equivalent

6 months or more in training and adult learning or call center experience

Team building and nurturing an inclusive learning environment

Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks

Computer experience

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Ask us about our paid time off (PTO) and wellness and healthcare benefits

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