Remote Cryptocurrency Operations & Support Specialist (007-00172)
This a Full Remote job, the offer is available from: Philippines
Looking for Filipino (Philippines-based) candidates
Job Role: Remote Cryptocurrency Operations & Support SpecialistWork Schedule: 40/hrs week
Salary Budget: $1,200-$1,600 AUD / Month
Contract Type: Independent Contractor
Work Set-up: Remote
Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote, so you'll be able to work from home.
Who The Client Is:
A fast-growing Australian cryptocurrency exchange committed to providing secure, user-friendly, and innovative digital asset trading solutions. As we expand, we are looking for a motivated and versatile team member from the Philippines to join us remotely.
Role Overview:
We seek a dynamic and tech-savvy professional with a background in cryptocurrency to handle a broad range of operational, marketing, and customer support tasks. This role offers the opportunity to grow into a specialised position as the company scales.
Key Responsibilities:
Social Media Management- Create and schedule daily posts (Twitter, LinkedIn, Facebook, Telegram) to engage our community and promote CoinPort.
- Assist in booking and optimising digital ads (Google, Facebook, crypto networks).
- Provide timely and professional customer support via email, chat, and social media.
- Participate in user testing for platform updates, reporting bugs, and suggesting improvements.
- Stay updated on crypto trends, competitors, and regulatory changes.
- Assist with administrative tasks, data entry, and process documentation.
Requirements
Required Skills and Qualifications:
- Bachelor’s degree in Finance, Marketing, IT, Business, or a related field.
- 1+ years of experience in cryptocurrency/blockchain (exchange, trading, or DeFi familiarity preferred).
- Strong written English for customer communication and social media.
- Basic understanding of digital advertising (Facebook Ads, Google Ads).
- Tech proficiency (CRM tools, social media schedulers, basic troubleshooting).
- Problem-solving mindset and ability to work independently.
- Passion for crypto and eagerness to learn.
Nice to have:
- Experience with customer support platforms (Freshdesk, Zendesk).
- Graphic design/video editing skills (Canva, CapCut).
- Knowledge of SEO/content marketing.
What’s in it for you:
- Fully remote permanent role with flexible hours.
- Opportunity to grow into a leadership/specialist role.
- Work with a passionate global team in the evolving crypto industry.
- Competitive salary.
This offer from "Hunt St" has been enriched by Jobgether.com and got a 72% flex score.