Compliance Officer (ISO)

JOB OVERVIEW:

The HR Compliance Officer / Document Controller is responsible for overseeing the company’s compliance with internal policies, ISO standards, regulatory requirements, and documentation procedures. The role ensures proper implementation and monitoring of compliance-related processes including ISO 9001, ISO 27001, Data Privacy Officer (DPO), Pollution Control Officer (PCO), and other government and operational compliance requirements.

This position also serves as the company’s Document Controller, responsible for maintaining organized document control systems, records management procedures, policy versioning, and compliance documentation across departments. The role plays a vital part in ensuring audit readiness, operational standardization, information security, and continuous process improvement within the organization.

The ideal candidate must be highly organized, detail-oriented, process-driven, and capable of handling confidential and compliance-sensitive documentation with professionalism and accuracy.

JOB RESPONSIBILITIES:

• Oversee and monitor compliance with ISO 9001, ISO 27001, DPO, PCO, and other applicable regulatory and operational requirements.
• Ensure company compliance with internal policies, operational procedures, and regulatory standards.
• Coordinate with government agencies, auditors, consultants, and external partners regarding compliance requirements and documentation.
• Monitor implementation of quality management systems, information security procedures, and compliance standards across departments.
• Assist management in identifying compliance risks and recommending corrective or preventive actions.

• Assist in planning, preparing, and coordinating internal and external audits, inspections, and compliance assessments.
• Prepare compliance reports, audit findings, documentation summaries, and status updates for management review.
• Ensure proper monitoring and completion of audit findings, corrective actions, and compliance recommendations.
• Maintain organized records of certifications, permits, inspection reports, and compliance filings.

• Serve as the company’s Document Controller by managing document filing systems, records management, and document archiving procedures.
• Ensure proper maintenance, updating, organization, accessibility, and version control of company policies, manuals, procedures, and forms.
• Maintain centralized and secure storage of compliance-related records and operational documents.
• Monitor document issuance, revisions, approvals, and distribution to ensure standardization and accuracy.
• Ensure confidentiality, integrity, and proper handling of sensitive company records and compliance documentation.

• Assist in developing, improving, and standardizing company policies, workflows, and compliance procedures.
• Coordinate with departments regarding submission and completion of compliance-related requirements and operational documents.
• Support continuous improvement initiatives related to compliance, documentation, operational efficiency, and risk management.
• Assist in promoting compliance awareness and adherence to company standards through internal coordination and communication initiatives.
• Perform other compliance, documentation, and administrative duties as assigned by management.

JOB QUALIFICATIONS:

• Bachelor’s Degree in Human Resources, Business Administration, Management, Legal Management, Industrial Engineering, or any related field.
• At least 2–3 years of relevant experience in compliance, ISO documentation, audit coordination, document control, or records management.
• Knowledgeable in ISO 9001 and ISO 27001 standards, processes, and documentation requirements.
• Familiarity with DPO, PCO, and other regulatory compliance requirements is an advantage.
• Experience in handling audits, compliance documentation, and document control systems.
• Strong understanding of company policy implementation and compliance monitoring.
• Proficient in Microsoft Office applications and document management systems.
• Strong analytical, organizational, and coordination skills.
• Excellent written and verbal communication skills.
• Ability to manage confidential information with professionalism and integrity.
• Ability to work independently and collaboratively in a fast-paced environment.

PERSONAL ATTRIBUTES:

• Detail-oriented and highly organized.
• Strong sense of integrity and confidentiality.
• Process-driven and compliance-focused.
• Proactive and dependable.
• Good communication and coordination skills.
• Able to work efficiently under pressure and deadlines.