[ref. d99678120] Monde Nissin - IT Business Analyst

What you'll do:

• Act as a point of contact for users regarding complex queries
• Conduct user training to facilitate adoption of new systems
• Develop technical documentation and training materials
• Lead user adoption and customer education programs
• Support the development of change management plans

• Collaborate with developers to ensure requirements are incorporated into system design
• Determine optimal means of meeting needs and requirements
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Conduct Risk Assessment
• Facilitate detailed scoping, story session, process mapping, design and blueprinting
• Translate business requirements and user needs into functional specifications
• Verify that business requirements are incorporated into the design
• Create test scripts and facilitate testing
• Help business identify and measure relevant KPIs for Benefits Realization
• Work with relevant stakeholders during project lifecycle

• Recommend alternative solutions to streamline processes
• Evaluate the viability and feasibility of possible improvements to processes
• Support the development of recommendations to increase efficiency of processes
• Support the review of existing business processes to identify opportunities

• Ensure continuous progress of the project in the absence of PM
• Work with users, PMs, technical staff, third-party developers/implementors and management to determine and resolve issues associated with project implementation
• Serve as Back-up to Project Managers

By submitting your application, you expressly agree, consent, and authorize the Company to collect, process, store, share/transfer, and retain the Personal Data for any of the purposes stated in this Notice and in accordance with the Data Privacy Act; To view the Privacy Notice for Job Applicants of Monde Nissin Corporation, you may request it from the hiring manager.

Your strong passion to learn and accelerate your career, backed up with the following experience and knowledge:

• Good understanding and experience in implementing projects using different methodologies (Agile, Waterfall, Scrum, Kanban)
• Completed at least 1 end-to-end project implementation, either as lead or part of the project team (scoping to closing)
• With experience in Vendor Selection Process