Senior Executive Assistant

Be Part of Our Next Chapter of Growth and Success!

As we enter our next phase of growth, we're looking for an exceptional Senior Executive Assistant to serve as the operational right hand to our CEO. This is a pivotal executive role designed for a highly strategic, commercially minded, and execution-focused leader who can bridge the gap between vision and day-to-day operations.

Working closely with our CEO in Sydney and our founders across Australia and New Zealand, you'll become a trusted extension of the executive leadership team, ensuring strategic priorities are translated into action, cross-functional initiatives are delivered, and the business operates with discipline, accountability, and transparency.

This is a role of influence rather than authority. Your success will be built on your ability to establish trust, foster collaboration, and drive outcomes across multiple business functions while supporting a high-performing, remote-led leadership team.

What You'll Be Doing

As a Senior Executive Assistant, you'll drive operational excellence, executive alignment, and strategic execution while acting as the central point of coordination between the CEO and the wider business.

• Serve as the primary operational liaison between the CEO and the Philippines-based team, ensuring seamless communication across time zones.
• Prepare executive briefings, agendas, pre-read materials, meeting packs, and presentation documents.
• Attend executive and leadership meetings, documenting decisions, action items, and key outcomes.
• Track CEO priorities, monitor delegated actions, and ensure timely completion through consistent follow-up.
• Draft executive communications, business updates, and internal correspondence on behalf of the CEO.
• Ensure the founders' vision, values, and culture remain embedded as the business continues to grow.

• Drive execution of strategic priorities across multiple departments.
• Build trusted relationships with department leaders to ensure accountability and follow-through.
• Identify operational risks, bottlenecks, and improvement opportunities, providing practical recommendations to the CEO.
• Coordinate cross-functional projects and ensure milestones, resources, and deliverables remain on track.
• Represent the CEO during operational meetings and leadership discussions when required.

• Lead the evaluation, implementation, and ongoing optimisation of an Enterprise Operating System (EOS) or similar business management platform.
• Establish structured operating rhythms, including weekly, monthly, quarterly, and annual planning cycles.
• Drive organisation-wide adoption of accountability frameworks and operating disciplines.
• Facilitate training, change management, and continuous improvement initiatives to support long-term business scalability.

• Own the operational reporting calendar and ensure all reporting obligations are completed accurately and on schedule.
• Coordinate the preparation of executive management reports by consolidating information from Finance, Business Intelligence, and operational teams.
• Ensure reporting frameworks remain relevant, consistent, and scalable as the business grows.
• Monitor reporting compliance and escalate recurring issues or missed deadlines.
• Support executive decision-making through clear reporting, analysis, and business insights.

• Conduct regular one-on-one meetings with department leaders to understand business performance, team dynamics, and operational challenges.
• Provide the CEO with meaningful insights into organisational health, engagement, and leadership effectiveness.
• Partner closely with HR on employee performance, succession planning, retention risks, and leadership development.
• Support the onboarding and integration of senior leaders into the organisation.

• Lead CEO-sponsored strategic initiatives from planning through successful implementation.
• Conduct research, market analysis, and benchmarking to support executive decision-making.
• Prepare business cases, executive presentations, and strategic recommendations.
• Identify opportunities to improve operational effectiveness, organisational capability, and business performance.

• Champion the company's values, culture, and leadership expectations across the organisation.
• Promote accountability, operational excellence, and continuous improvement.
• Facilitate leadership workshops, strategic planning sessions, and executive offsite meetings.
• Serve as a trusted advisor while maintaining the highest levels of professionalism, discretion, and integrity.

• Bachelor's degree in business administration, Management, Finance, Operations, Engineering, or a related discipline. An MBA or postgraduate qualification is an advantage.
• 5–10 years of professional experience, including 2–3 years in a Chief of Staff, Business Manager, Operations Manager, Executive Business Partner, Senior Executive Assistant, or similar strategic leadership role.
• Proven experience supporting C-suite executives within fast-paced, high-growth organisations.
• Demonstrated success leading complex cross-functional projects from planning through execution.
• Experience working within remote, distributed, or international leadership teams.
• Strong commercial acumen with the ability to translate strategy into operational execution.
• Excellent project management, stakeholder management, and organisational skills.
• Strong analytical capability with experience interpreting business data and preparing executive reports.
• Exceptional written and verbal English communication skills.
• High level of discretion when managing confidential and sensitive information.
• Strong technology proficiency with the ability to adopt and implement new business systems and tools.
• Ability to work independently with minimal supervision in dynamic and evolving business environments.

• Experience within BPO, shared services, professional services, or high-growth organisations.
• Experience implementing an Enterprise Operating System (EOS) or similar business operating framework.
• Experience working with executive reporting, governance, business intelligence, or performance management.
• Background supporting international leadership teams across Australia, New Zealand, or global markets.
• Experience leading organisational change, transformation, or business improvement initiatives.
• Candidates must demonstrate strong leadership, project management, and cross-functional stakeholder management capabilities.
• This role requires exceptional communication skills, commercial judgment, and the ability to build trust across all levels of the organisation while operating with a high degree of autonomy.
• Experience implementing business operating systems, improving organisational reporting, or leading transformation initiatives will be a significant advantage.
• This role is ideal for professionals who thrive in fast-paced, high-growth environments and enjoy driving business performance through influence, operational excellence, and strategic execution.
• Experience supporting senior executives in a strategic operational capacity is a non-negotiable requirement.
• Must be willing to work onsite in Angeles, Pampanga

• Opportunity to work directly with an experienced CEO and executive leadership team.
• Significant influence in shaping the company's operational strategy and future growth.
• Exposure to high-impact strategic projects and business transformation initiatives.
• Collaborative, values-driven, and high-performing leadership environment.
• Professional development and executive leadership growth opportunities.
• Opportunity to help build scalable systems, processes, and organisational capability.
• Competitive remuneration package