Learning and Development Manager - YNGEN Holdings Inc.

Our diverse team of trailblazers is driven by a shared mission, vision and values. Join us in shaping the future today.

We're seeking a proactive and results-driven Learning and Development Manager to lead the design, implementation, and management of impactful training programs focused on leadership development and organizational growth.

Key Responsibilities:

• Develop and implement L&D frameworks, policies, and procedures aligned with business goals.
• Manage full training cycle: needs analysis, design, facilitation, evaluation, and improvement.
• Design and deliver leadership development programs, coaching, and workshops.
• Collaborate with department heads to align training strategies with operational needs.
• Maintain accurate training records and prepare L&D reports and metrics.
• Analyze feedback and learning outcomes to measure ROI and business impact.
• Represent the company in external L&D partnerships or vendor engagements.

Qualifications:

• Bachelor's degree in HR, Psychology, Education, Business, or related field
• Minimum 2 years' experience in L&D or training, preferably in a BPO or corporate setting
• Experience designing and delivering leadership development programs
• Strong instructional design, facilitation, coaching, and stakeholder management skills
• Excellent communication, organizational, and analytical abilities
• Proficiency in MS Office; LMS experience is a plus

Preferred Traits:

• Proactive, resourceful, and self-managed
• Passionate about people development and continuous learning
• High integrity and professionalism
• Able to manage multiple priorities in a fast-paced environment