[ref. j78692216] Quezon City - Career Opportunity | Voice Process Customer Associate

If you are interested in applying for this role, you may drop by at our career hub every Monday - Friday (except holidays) from 9AM-4PM located at:

• Mandaluyong City: Ground Floor, Cybergate 1, Boni, Mandaluyong City
• Quezon City: 3rd Floor, Gateway Mall, Cubao, Quezon City

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Representative.

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

• Responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

• At least 1 year completed in college with 2.5 years of bpo experience OR;
• College graduate with 6 months BPO experience
• Must be amenable to work in 2 different locations: Cubao and Mandaluyong OR Mandaluyong and Taguig

What’s in it for you? Start your Accenture journey to enjoy these benefits:

• HMO coverage (medical, dental, mental health) from day 1 of employment
• Free medicines for you and your dependents*
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Paid Sick and Vacation Leaves
• Allowances, company bonuses, and performance incentives
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Flexible working arrangements
• Company-sponsored trainings like upskilling and certification
• Volunteering opportunities
• Terms and conditions apply