Finance and Admin Specialist (Legal/Professional Services) - Muntinlupa
Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?Come for a career, stay for the fun!
- Day shift schedule for better work-life balance
- HMO coverage for you and your family
- Yearly Kick-Off Parties with major giveaways
- Enjoy complimentary breakfast every week to start your day right
- Engage with your team through various activities designed to foster collaboration and fun
- Access professional development opportunities to enhance your career growth
- Be part of a newly created role in Manila with strong career advancement potential
- Join a supportive, collaborative environment with many exciting projects ahead
A Glimpse into Your New Role
As an Operational Accounts Assistant, you play a crucial role within our finance operations team to achieve industry-leading standards. Your responsibilities are pivotal in ensuring smooth core operational processes that consistently meet client standards and contribute to overall finance operations efficiency.
You'll help deliver a 'best in class' finance operations function, focused on optimising finance processes, managing matter and client opening, administering client rates, improving data and reporting accuracy, and ensuring compliance with client contractual terms and firm-wide financial policies.
- Collaboration within the team is key, fostering a culture of shared success. Additionally, you'll bring a continuous improvement mindset to your role, constantly refining processes to improve efficiency.
- Ensuring that client rates are correctly interpreted, implemented, updated, and maintained - this includes remedial action because of client and matter moves.
- Actioning of relevant queries directed to shared mailboxes (for e.g. Operational Accounts Helpdesk).
- Assist with Employee onboarding / offboarding / movements.
- Ensuring the accurate and timely implementation of new and revised client agreement documentation by saving to CRM and iManage.
- Working closely with the business and finance managers to ensure issues are resolved and escalated appropriately and in a timely manner.
- Develop expertise in the Firm’s operating systems through training and experimentation.
- Contribute to Firm projects as and when required.
- Support the management and troubleshooting of time recording functions.
- Prepare and deliver ad hoc finance reports as required.
- Preparation and delivery of client Volume Based Discount reporting and updates to key stakeholders.
- Assist with the coordination and execution of daily audit and quality assurance reports.
- Prior experience in the legal sector is preferred but not a strict requirement
- Candidates from the broader professional services industry are also welcome (Finance & Admin Support background)
- Aderant Classic/Framework knowledge is preferred; familiarity with iManage or other relevant tools/systems is also acceptable
- Ideally with 4-5+ years of relevant experience
- Preferably a degree in Accounting, Finance, or a related field
- Demonstrated Client and/or Rates management experience gained in the legal sector (preferable) or within the broader professional services sector
- Commercial Pricing exposure (preferable but not essential)
- Analytical and detail oriented
- Demonstrate strong problem solving and resolution capabilities
- Ability to communicate clearly and concisely
- Sound MS Excel skills
- Excellent written and oral communication skills
- Strong service orientation
- Ability to work independently, take initiative, multi-task and set priorities
- Ability to establish and maintain productive and respectful working relationships
- Demonstrated commitment to innovation and efficiency
With a diverse global team working together, we proudly embrace and live by these shared values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each other.
What are you waiting for?
Join the A-Team and experience the A-Life!