Replenishment/Supply Chain Agent
We provide both remote home-based and state-of-the-art office-based offshore staffing options. We have spared no expense to ensure your offshore staff are comfortable and able to perform their work effectively and efficiently.
Role Summary
The Replenishment / Purchasing Agent is responsible for day‑to‑day ERP purchasing activities, vendor coordination, follow‑ups, and logistics tracking to support on‑time delivery and accurate inventory replenishment.
Key ResponsibilitiesERP‑Based Purchasing
- Create and manage purchase orders in the ERP system based on demand and replenishment requirements.
- Handle multiple line-item orders to ~110 vendors.
- Ensure accurate entry of quantities, prices, delivery dates, and vendor details
- Proactively follow up with vendors to confirm order receipt, ship dates, and delivery commitments.
- Monitor orders against required delivery dates and identify at‑risk or late shipments.
- Escalate issues to the Supply Chain Manager and/or expediting specialist when intervention is required.
- Coordinate with the expediting specialist (and vendors) on:
- Shipment arrangements
- Consolidation opportunities
- Timing and routing considerations
- Ensure relevant delivery and logistics information is accurately captured in the ERP/system.
- Identify and help resolve purchase order discrepancies, quantity or pricing issues, and vendor‑related problems.
- Know when to accelerate an issue (escalate) to the manager or US team to protect on‑time delivery and customer commitments.
- Maintain clear, accurate notes in the ERP system on:
- Follow‑up activities
- Vendor communications
- Delivery status and exceptions
- Support preparation of reports on late orders, vendor performance, and issue trends as directed by the manager
- Over time, support the manager in:
- Identifying alternate approved vendors.
- Participating in basic pricing and terms discussions, as appropriate.
- Contribute ideas to improve purchasing workflows, vendor communication, and logistics effectiveness.
- Experience: 3–5 years in a purchasing, replenishment, or supply chain support role.
- ERP: Solid experience working with an ERP system for purchasing and/or inventory management.
Skills:
- Strong English communication skills (written and verbal) for email and vendor communications.
- Ability to manage deadlines, prioritize follow‑ups, and handle a high volume of weekly purchases.
- Attention to detail, especially when entering data and documenting activities.
- Good problem‑solving skills and judgment on when/how to escalate issues.
Other:
- Comfortable working with US‑based vendors and schedules.
- Willingness to work shifts within US time coverage, as assigned by the manager.
Work Schedule: Tuesday - Saturday (8pm - 5am MNL time)
Must Have at least 20mbps internet connectionMust be wiling to work remotely
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