DE029121-Procure to Pay Operations Manager
RESPONSIBILITIES: Production Supervision and Support
- Coordinates individual and team work assignments
- Monitors workload balancing
- Supports high quality work through a positive environment
- Monitors team members performance with the focus on improvement
- Ensures individual and team service levels are met or exceeded
- Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
- Front line contact for questions or issues surrounding service levels
- Participates in providing feedback to the Quality team for improvement suggestions
- Works with auditing resources on individual and team error trends
- Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends
- Assists in the creation of Performance Improvement Plans (PIPs) for Team
- Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards
OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Client Site - Non-Accenture Facility
SKILL AND QUALIFICATIONS:
- At least 8 years relevant work experience in PTP and minimum 5 years supervisory (Source to Pay - Core Finance / Spend Management)
- College Graduates
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