Customer Service Representative – Mobile Dog Grooming (Houston, TX)
Philippines Full-time
Customer Service Representative – Mobile Dog Grooming (Houston, TX)
We are a growing mobile dog grooming company in Houston, Texas, and we’re looking for a friendly and organized Customer Service Representative to join our team. This role is essential in providing excellent support to our clients and ensuring smooth daily operations.
Responsibilities:
- Answer and handle incoming customer calls with professionalism and care
- Schedule and manage grooming appointments efficiently
- Respond promptly to customer emails and text messages
- Provide accurate service information and price quotes to new and existing customers
- Maintain a positive and helpful attitude to ensure a great customer experience
Qualifications:
- Strong communication skills (phone, email, and text)
- Detail-oriented and highly organized
- Customer service experience preferred (pet industry experience a plus!)
- Comfortable working in a fast-paced, service-oriented environment
- Must be reliable, friendly, and professional
- Sales Representative/Manager
- Customer Support
- Customer Service
- Payroll
- Project Scheduling
- Sales Representative/Manager
- Customer Support
- Customer Service
- Payroll
- Project Scheduling
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Job description
About the role
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