Site Reliability Engineer
Trinity Workforce Solutions, Inc. Makati
Job Description
Key Responsibilities:
- You will design and define standards, patterns, and automations opportunities that elevate monitoring and reliability across platforms and applications, with a strong focus on Azure Monitor, ServiceNow ITOM Event Management, Grafana, and APM/Synthetics tooling
- You'll partner with product teams to implement SLO/SLI‑driven operations, reduce alert noise, accelerate incident response, and embed self‑healing where it matters most.
- Engineer enterprise monitoring & event patterns by authoring and maintaining reference architectures, runbooks, and event management models (alert → event → incident) with actionable alerts and incidents routing.
- Contribute to Monitoring and Observability & Event Management Strategy and tooling intake/governance checkpoints and coach product teams
- Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipelines.
Technologies and Tools:
- SRE Practices: Observability and Monitoring
- Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL)
- Grafana/Prometheus for metrics visualization where applicable
- ServiceNow ITOM Event Management
- Azure Fundamentals, Azure Monitor
- DevOps and Automation Tools
- Grafana, Prometheus, App Dynamics, ThousandEyes
- Application Performance Monitoring and Digital User Experience tools
Ben Edictio SearchPasay, 2 km from Makati
and architecture discussions.
• Provide on call support and incident response.
Qualifications:
• Bachelor's degree in Information Technology/Computer Engineering or any related course
• With 3-5 years of experience in DevOps or Site Reliability Engineering...
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