QME Attendance Clerk | Work From Home - Manila

We’re Hiring: QME Attendance Clerk!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

Attach this together with your updated CV to become a priority applicant!

Schedule: Night Shift

Job Description:

Pop in and have a coffee with teammates.

Responsibilities:

• Confirm client attendance at QME (Qualified Medical Evaluator) appointments
• Follow up to obtain QME reports in a timely manner
• Review QME timelines and submit formal objections for late reports
• Accurately input key data and findings from QME reports into the case management system

Qualification and requirements (Non-negotiable):

• Experience reviewing and summarizing medical records, preferably in a legal or healthcare setting.
• Strong attention to detail and accuracy in data entry and documentation.
• Excellent research and organizational skills.
• Ability to manage timelines and follow up on outstanding items.
• College degree preferred.
• English proficiency at B2+ / C1 level.
• Shift hours: Monday to Friday, 9:00 AM – 6:00 PM PST.
• Excellent phone communication skills and professional phone presence.
• Strong client-facing customer service experience.
• Excellent written and verbal communication skills.
• High level of organization and the ability to manage and track email communication effectively.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Must have a reliable backup plan in case of power outages or internet service disruptions.

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**