Sales Support / Inside Sales Administrator 16620

JO 16620 | Sales Support / Inside Sales Administrator

Schedule: 5:00 AM to 2:00 PM Manila Time

• 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
• Terms and conditions apply.

• Applying to Remote Staff is 100% FREE
• Processing your application is 100% FREE
• We will NEVER ask for placement fees, bank details, GCcash accounts, training fees, reservation fees, or any form of payment

Role Purpose

This role is operationally critical. It ensures no enquiry is missed, all prospects are correctly qualified, and sales documentation is prepared accurately and on time.

1. Enquiry & Inbox Management

• Manage and monitor the Australian enquiries inbox
• Acknowledge and triage incoming enquiries within agreed SLA timeframes
• Apply qualification criteria (project suitability, client type, geography, revenue potential)
• Escalate qualified opportunities to relevant BDM
• Record all interactions within CRM

1. Lead Qualification & CRM Management

• Input and maintain accurate data within CRM (Monday.com and associated systems)
• Ensure correct tagging, pipeline stage allocation, and lead source tracking
• Maintain clean sales data to support reporting accuracy
• Follow up on incomplete enquiry information where required
• Assist in tracking sales metrics and reporting data

1. Fee Proposal & Documentation Support

• Assist in preparing fee proposals using internal templates
• Populate proposal documents with project details, scope, pricing, and terms
• Prepare and format tender submission documentation
• Ensure proposals are professionally presented and issued on time
• Maintain template library and version control

1. Business Development Support

• Support BDMs with calendar coordination and meeting preparation
• Update CRM post-meeting and track follow-ups
• Prepare capability statements and briefing packs
• Track proposal status and follow-up timelines

1. Systems & Process Administration

• Maintain structured workflow inside Monday.com and associated platforms
• Ensure operational board handovers are clean and complete
• Assist in documenting and improving sales workflows
• Support integration between website lead capture, CRM, and Xero
• Flag bottlenecks or system gaps to management

1. General Sales Support

• Maintain proposal registers and tender submission calendars
• Assist with database cleansing
• Support marketing campaign administration where required
• Provide overflow admin support to the Australian team as needed

• All enquiries acknowledged within agreed SLA (e.g.,
• 100% CRM data completeness and accuracy
• Proposal turnaround within internal benchmarks
• Zero missed qualified leads
• Sales board accuracy and reporting integrity

• 3+ years experience in sales administration, inside sales, or CRM support
• Strong written English communication skills
• High attention to detail
• Experience using CRM systems (Monday.com preferred)
• Proficient in Microsoft Office / Google Workspace
• Ability to prioritise tasks in a fast-paced environment

• Experience supporting Australian clients
• Exposure to construction, estimating, or professional services
• Experience preparing proposals or tender documentation

• Highly organised and process-driven
• Proactive and solution-focused
• Comfortable working independently
• Commercially aware and able to identify high-value opportunities
• Strong sense of ownership and accountability
• Calm under pressure