Customer Service Representative

apartmentRecruitment Center Philippines Inc. placeCebu scheduleFull-time calendar_month 

About the role

Join the dynamic team at RECRUITMENT CENTER PHILIPPINES INC.' as a Customer Service Representative based in Cebu City Cebu. This full-time role offers the flexibility of working from home, allowing you to balance your professional and personal commitments with ease.

What you'll be doing
  • Provide exceptional customer service to a diverse range of clients through effective communication channels such as phone, email, and chat
  • Resolve customer inquiries and complaints in a timely and professional manner
  • Assist customers with product information, order processing, and general support
  • Maintain accurate records and documentation of customer interactions
  • Collaborate with cross-functional teams to ensure seamless customer service experiences
  • Continually look for ways to improve processes and enhance the customer experience
What we're looking for
  • 1-2 years of experience in a customer service or call centre environment
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Strong problem-solving and analytical skills to effectively address customer concerns
  • Proficiency in using computer systems and customer relationship management (CRM) software
  • Ability to work independently and as part of a team
  • Flexible and adaptable to changing priorities and customer needs
  • Passion for providing top-notch customer service and a genuine desire to exceed customer expectations
What we offer
  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance and wellness benefits
  • Opportunities for career advancement and professional development
  • Supportive and collaborative work environment
  • Flexible work-from-home arrangements

About us

RECRUITMENT CENTER PHILIPPINES INC.' is a leading provider of customer service and call centre solutions, serving a diverse range of clients across multiple industries. Our commitment to excellence and innovation has made us a trusted partner for businesses seeking to enhance their customer experience.

Join our team and be a part of our continued success.

Apply now and take the first step towards a rewarding career in customer service.

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