Receptionist

Job Title: Receptionist

Job Summary

The Receptionist is responsible for welcoming guests and visitors, answering phone calls, and providing administrative support to ensure smooth daily office or hotel operations.

• Greet and assist guests, clients, and visitors professionally
• Answer and direct phone calls and inquiries
• Manage incoming and outgoing correspondence
• Maintain the reception area clean and organized
• Schedule appointments and assist with reservations or bookings if needed
• Receive and record deliveries, documents, and packages
• Provide basic information regarding company or hotel services
• Assist with administrative and clerical tasks
• Coordinate with different departments when necessary
• Maintain confidentiality of company and guest information

• At least College Level or Senior High School Graduate
• Previous receptionist or customer service experience is an advantage
• Good communication and interpersonal skills
• Knowledge of basic computer applications (MS Office, email, etc.)
• Pleasing personality and professional appearance
• Ability to multitask and work under pressure

• Customer service skills
• Communication skills
• Organizational skills
• Attention to detail
• Time management
• Professionalism and reliability

• Office or hotel front desk environment
• Requires prolonged sitting, standing, and computer use
• May require shifting schedules, weekends, or holidays depending on operations