Client Care Representative (w/ Life Insurance Account) - Muntinlupa
Sun Life Global Solutions Muntinlupa Full-time
Sun Life Financial is looking for exceptional, customer oriented team players who are willing to join a fast-paced, challenging environment in our Customer Care Centre (CCC). As a member of our dynamic team, this role is accountable for providing outstanding customer service and support by resolving telephone inquiries in our in-bound Customer Care Centre.
In doing so, you will enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information. To assist you in providing this service, you will be responsible for navigating our computer systems to track calls, gathering information, and effectively resolving the issues or queries which caused the customer to contact the CCC.
- College graduate of any 4-year course
- At least 1-year solid experience of Insurance/Healthcare/Financial account or any complex campaign (not accumulative)
- Most recent should be in Contact Centre and inbound/voice account
- Preferably with: AHT, CSAT, QA and attendance experience (or other related KPI measures)
- Prescribed bandwidth is at least 25mbps with unlimited data (or candidates who did not meet the requirement can work onsite while processing the internet upgrade)
CrewBloomPhilippines
This a Full Remote job, the offer is available from: Philippines
We are looking for a motivated Life Insurance Sales Agent to join our team on a parttime basis. This role focuses on connecting with potential clients, educating them about general...
Sun Life Global SolutionsManila, 25 km from Muntinlupa
Sun Life Financial is looking for exceptional, customer oriented team players who are willing to join a fast-paced, challenging environment in our Customer Care Centre (CCC). As a member of our dynamic team, this role is accountable for providing...
Intogreat SolutionsMuntinlupa
life insurance lines is highly preferred
• Proficient in using insurance software
Benefits
Why IntoGREAT?
• Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.
Work-Life Balance Support...