Customer service assistant

placeMakati calendar_month 

Job Description

Posted on 9 June 2026

A Customer Service Specialist (CSS) attends to the customer’s diverse needs, giving reliable and timely information in every call-based transaction (be it an inquiry or coverage approval). Also persistently maintains a positive and professional service image in the face of various scenarios.

Qualifications/Requirements

Qualifications:

  • Undergraduate or Graduate of any medical-related course
  • Fresh graduates are welcome to apply
  • Graduate of any non-medical course but with experience in HMO

Competencies:

  • Possesses basic customer service skills and orientation skills
  • Possesses good communication and analytical skills
  • Is computer literate
  • Is willing to work on shifting schedules
  • Knowledgeable in medical terminologies

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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