Customer Service Representative

Customer Service Representative (24/7 Phone Support)

We are looking for a professional and reliable Customer Service Representative to join our growing team. This is a full-time onsite role focused on providing excellent phone support to customers in a fast-paced environment.

Job Responsibilities

Answer incoming customer calls and provide assistance

Handle customer inquiries, concerns, and basic troubleshooting

Maintain a professional and friendly tone on all calls

Document customer interactions accurately

Escalate complex issues when necessary

Deliver excellent customer service and support

Qualifications

Strong English communication skills are required

Previous customer service experience is a plus

Comfortable handling phone-based support

Good listening and problem-solving skills

Basic computer knowledge

Reliable, professional, and punctual

Willing to work onsite and flexible schedules for 24/6 operations