Operations Support (IE) - Project Based / Logistics Coordinator

Operations Support (Industrial Engineering) - Project Based

Key Responsibilities:

1. Assist in conducting time and motion studies, process observations, and operational data collection
2. Document current workflows and support process mapping, including preparation of process flowcharts and

1. Support productivity, efficiency, and capacity analysis initiatives
2. Assist in gathering, organizing, and validating data for operational performance reports
3. Support monitoring of operational KPIs and preparation of basic reports
4. Participate in continuous improvement activities such as Lean, 5S, and Kaizen initiatives
5. Help analyze manpower utilization and work methods
6. Support layout and space utilization studies through observation and documentation
7. Coordinate with Operations, Warehouse, and Logistics teams to support process validation and ensure data

1. Perform other Industrial Engineering–related tasks as assigned by the immediate supervisor

• Currently enrolled in or a graduate of a Bachelor’s Degree in Industrial Engineering.
• Open to OJT / Internship / Practicum requirements
• Basic knowledge of IE concepts such as work measurement and process improvement
• Proficient in Microsoft Excel (basic formulas, data encoding)
• Willingness to learn and observe warehouse and field operations
• Good communication and documentation skills

1. Logistics Operations Support

• Assist the Logistics Manager in planning, coordinating, and monitoring daily logistics operations
• Ensure timely, accurate, and cost-effective transportation of goods
• Coordinate inbound and outbound shipments with internal departments, vendors, customers, and logistics providers
• Monitor delivery schedules, resolve delays, and recommend operational solutions

1. Leadership & Coordination

• Coordinate daily tasks of logistics staff and support teams
• Provide guidance, training support, and operational direction to logistics personnel
• Escalate risks, shortages, operational issues, and non-compliance concerns promptly

1. Administrative, Payment & Financial Support

• Handle logistics-related administrative work, including preparation, monitoring, and filing of documents
• Prepare and process Requests for Payment (RFP) for freight charges, hauling, customs fees, warehouse rentals, and other logistics services
• Manage petty cash for logistics-related expenses, including proper issuance, documentation, liquidation, and replenishment
• Coordinate with Finance and Accounting to ensure accurate and timely vendor payments
• Track logistics expenses and report variances or discrepancies to the Logistics Manager
• Support internal and external audits by providing complete financial and logistics documentation

1. Documentation & Compliance

• Ensure accuracy, completeness, and proper filing of logistics documents such as:
• Delivery Receipts
• Invoices
• Packing Lists
• Waybill
• Ensure compliance with company policies, SOPs, safety standards, and local/international regulations
• Maintain organized and auditable records for all logistics transactions
• Monitor and audit staged goods that are pending dispatch, undelivered, or on delivery hold to prevent loss, damage, or misrouting
• Ensure proper tagging, segregation, and status updates for all staged deliveries

1. Vendor & Stakeholder Management

• Liaise with transporters, freight forwarders, customs brokers, and third-party logistics providers
• Monitor vendor performance and assist in resolving service and billing issues
• Support rate reviews, service evaluations, and vendor negotiations when required

1. Reporting & Continuous Improvement

• Prepare logistics operation reports, expense summaries, and performance updates
• Monitor KPIs related to delivery performance, cost efficiency, and service levels
• Identify process gaps and recommend improvements to enhance efficiency and cost control

• Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or a related field
• Minimum 3–6 years of experience in logistics, supply chain, or operations
• Experience in logistics administration, billing, and documentation is required
• Supervisory or senior coordination experience is an advantage