General manager (gov)

Job Description

1. Credit Management:

• Develop and enforce credit policies and risk assessment frameworks to ensure healthy credit portfolios.
• Monitor and manage credit limits, approvals, and payment terms for clients.
• Conduct periodic reviews of customer creditworthiness and mitigate potential risks.
• Ensure compliance with internal credit policies and external regulations.

1. Operational Management:

• Streamline and oversee all operational processes to ensure efficiency and high service quality.
• Implement Japanese management principles (e.g., Kaizen for continuous improvement) to optimize workflows and reduce inefficiencies.
• Establish and monitor KPIs for operational effectiveness, customer satisfaction, and financial performance.
• Collaborate with cross-functional teams to enhance operational effectiveness and implement process improvements.

1. Collection Management:

• Create and manage effective collection strategies to minimize overdue accounts and improve cash flow.
• Supervise the collections team to ensure timely and respectful communication with clients.
• Monitor aging receivables and proactively address delinquent accounts to mitigate risks.
• Handle escalated collection disputes while maintaining positive client relationships.

1. Japanese Business Culture Integration:

• Promote and implement Japanese business practices, emphasizing respect, transparency, and collaboration.
• Act as a cultural bridge, ensuring that Japanese values and expectations are respected and understood by the local team.
• Provide training to local staff on Japanese business etiquette and cultural nuances.

1. Leadership and Team Management:

• Lead, coach, and motivate the credit, operations, and collections teams to achieve business objectives.
• Establish performance goals and conduct regular reviews to monitor progress and ensure accountability.
• Foster a positive, collaborative, and growth-oriented work environment for all team members.

1. Compliance and Reporting:

• Ensure all credit, operational, and collection processes adhere to company policies and local regulations.
• Prepare regular reports on credit risk exposure, collection rates, and operational efficiency metrics.
• Conduct regular risk assessments and implement mitigation strategies as needed.

Aiful Finance Philippines, Inc.

Email add: mary.rose.roberto@aiful.com.ph

Qualifications/Requirements

• Fluency in Japanese (speaking, reading, and writing) is essential.
• Bachelor’s degree in finance, Business, Operations Management, or a related field (MBA preferred).
• Minimum of 10 -15 years of experience in credit, operations, and collection management roles, with leadership responsibilities.
• Experience working in or managing a Japanese firm is required, with a deep understanding of Japanese business practices, etiquette, and management principles.
• Strong track record of achieving operational efficiency and improving collection rates in a multicultural environment.
• Exceptional leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, with attention to detail and risk management expertise.

Work location

CITY OF MANDALUYONG, NCR, SECOND DISTRICT

Remarks

Company hereby declares that the above-named foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment - National Capital Region located at 967 Maligaya Street, Malate, Manila.

Any Filipino jobseeker who is competent, able and willing to perform the services for which the foreign national is intended to be hired for, may file an objection at DOLE National Capital Region located at DOLE-NCR Building, 967 Maligaya St., Malate Manila, within 30 days after this publication.

Please inform DOLE National Capital Region if you have any information on criminal offenses committed by the foreign nationals.

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