Customer Service Representative | NO BPO EXP REQUIRED | BER MONTHS BATCH
Cebu Tele-Net Philippines Corporation Cebu Full-time
About the role
Cebu Tele-Net Philippines Corporation is seeking an enthusiastic Customer Service Representative to join our growing team.
What you'll be doing- Proactively cater calls to address needs and inquiries
- Providing accurate and timely information ensuring a positive experience
- Documenting interactions and maintaining detailed records
- Contributing to the continuous improvement of customer service processes and procedures
- Average to Excellent communication and interpersonal skills, with the ability to build rapport with clients
- Strong problem-solving and decision-making abilities, with a focus on delivering exceptional service
- Proficiency in English, with the ability to communicate clearly and effectively
- A positive, friendly and resilient attitude, with the ability to handle high-pressure situations
What we offer
At Cebu Tele-Net Philippines Corporation, we are committed to providing our employees with a supportive and rewarding work environment. In this role, you can expect:
- 1-2 DAY PROCESS GUARANTEED
- Comprehensive health and wellness benefits, including medical coverage + free dependent
- Opportunities for career development and growth within the organization through our apprenticeship program.
- FIXED WORK SCHEDULE ON SOME ACCOUNTS
- FIXED WEEKEND REST DAYS ON SOME ACCOUNT
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