Virtual Assistant

Hiring: Operations & Revenue Support Virtual Assistant (Remote)

I’m hiring a sharp, detail-obsessed Virtual Assistant to support sales operations, client onboarding, and founder time protection inside a fast-growing personal brand and education business.

If you like clean systems, accurate data, and being the calm operator behind a high-performing business — keep reading.

About Me

I’m Emily Dunlop, founder of The Authority Academy™.

I help founders, consultants, and creators package their brilliance into high-ticket offers, build authority-led personal brands, and generate real wealth through content, sales systems, and distribution.

Current context:

Audience: founders, consultants, creators, operators

Growth driven by LinkedIn, content, opt-ins, and sales calls

The business works. The bottleneck is operational cleanliness, follow-through, and protecting founder focus.

That’s where you come in.

Your Role

You’ll sit at the intersection of sales support, onboarding accuracy, and operational hygiene.

Your job is to make sure:

• Nothing slips
• No client gets the wrong access
• No lead goes cold due to admin lag
• The founder is not buried in noise

This is a leverage role. You make the business run smoother and faster.

Core Responsibilities1. Sales & Close-Rate Support

You will keep the CRM clean and current daily:

• Update lead status and deal stages accurately
• Set and manage follow-up reminders for the founder or sales reps
• Ensure no warm lead is forgotten

Prepare a daily snapshot covering:

• New leads
• Sales calls shown
• Closes
• Close rate by offer tier

1. Customer Onboarding & Tier Control

You’ll own the onboarding handoff once a sale is made:

• Ensure every buyer gets:
• Correct onboarding
• Correct bonuses
• Correct access level
• Monitor and prevent tier leakage

• Escalate fulfilment or access issues immediately

1. Founder Time Protection

This role exists to protect focus.

You’ll:

• Triage inbox messages related to:
• Billing
• Access
• Basic “where do I find…” questions
• Handle ~80% of operational queries independently
• Only escalate:
• Decisions
• Revenue-impacting issues
• True edge cases

Noise stays with you. Strategy stays with the founder.

What I’m Looking For

You are:

• Highly organised and detail-driven
• Calm under pressure
• Comfortable working with sales data and systems
• Proactive — you don’t wait to be chased
• Clear communicator (written English matters)

Bonus points if you have experience with:

• CRMs
• Online education platforms
• High-ticket offers
• Founder-led businesses

You do need to be reliable.

• Remote
• Async-friendly but responsive
• Clear SOPs + Looms provided
• High trust, high standards
• This role will grow with the business
• Lead Generation
• Community Management
• Admin Assistant
• Lead Generation
• Community Management
• Admin Assistant