Senior Business Analyst – Up to ₱120K Package | June 2026 Start

About the Role

We are seeking an experienced Senior Business Analyst to lead a team of analysts delivering high‑quality operational reporting and analytics for Rx Clinical Operations. This role combines hands‑on analytics oversight, people leadership, and stakeholder partnership, ensuring analytics outputs directly support business performance, efficiency, and cost‑benefit outcomes.

As a senior leader, you will play a key role in Optum’s Rx Clinical Operations Globalization Strategy for 2026, helping scale offshore analytics delivery while maintaining strong governance, quality, and reliability.

Key Responsibilities

• Lead and manage a team of Business / Data Analysts, including work allocation, coaching, performance management, and career development
• Drive team productivity, utilization, and adherence to delivery and quality standards
• Act as the primary escalation point for delivery risks, capacity challenges, and quality issues
• Conduct regular alignment discussions with stakeholders to ensure priorities and expectations are met

• Oversee delivery of ad hoc and recurring operational reports using Excel and Power BI
• Review and approve all reporting outputs to ensure 100% accuracy and on‑time delivery
• Ensure effective monitoring of key operational metrics and proactive identification of trends and anomalies

• Partner with clinical program owners, operations leaders, and enterprise analytics teams to prioritize work
• Translate strategic and operational requirements into clear, executable work plans for the analytics team
• Represent the analytics function in operational reviews, leadership forums, and governance discussions

• Enforce data governance standards, SOP compliance, and consistent documentation practices
• Ensure proper access controls and secure handling of sensitive data (PHI / PII)
• Promote audit‑ready documentation and strong knowledge‑transfer practices across the team

• Lead continuous improvement initiatives to streamline reporting, reduce manual effort, and increase efficiency
• Support offshore delivery maturity and long‑term sustainability as part of the 2026 globalization roadmap
• Identify and escalate risks related to staffing gaps and delivery impacts on cost and performance outcomes

• Team Productivity: 100%
• Team Utilization: 80%
• Report Timeliness: 100%
• Report Accuracy: 100%

This role is accountable for ensuring analytics delivery directly supports cost‑benefit analysis and operational excellence for Rx Clinical Operations in 2026 and beyond.

Required Qualifications

• Bachelor’s degree or equivalent relevant experience
• 3–6 years of experience in business analytics, data analytics, or operations analytics
• Prior experience leading analysts or small analytics teams (direct or matrixed leadership)
• People Management Experience
• Can start First Week of June

• Advanced Excel: complex formulas, macros, data validation
• SQL & Azure Databricks: strong working knowledge for review and oversight
• Power BI: standardized dashboards and data visualization
• Data Integration: Power Query and SQL‑based multi‑source data consolidation

Note: Hands‑on coding is not required daily, but technical depth is necessary for review, guidance, and quality assurance.

• Proven people management and coaching capability
• Strong analytical judgment with high attention to detail
• Ability to manage multiple priorities in a fast‑paced environment
• Clear and confident communication with technical and non‑technical stakeholders
• Strong accountability for quality, compliance, and delivery consistency