Customer Service Manager | General Trias
The SM Store General Trias Full-time
Responsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters and Prestige Lounge.
Responsibilities- Manage customer interaction
- Enforce effectively the customer service procedures and policies of The SM Store
- Monitor Gift Delivery Service (GDS) Sales Achievement
- Lead Development of the Team
Qualifications:
- Graduate of Bachelor's Degree preferably business course
- Preferably supervisor or with 5 years –up experienced employee specialized in customer service or equivalent
Pasig, 29 km from General Trias
Management, or related field. Master’s Degree, an added advantage.
Minimum 8–10 years of customer service leadership experience, ideally in healthcare, pharmaceuticals, or related industries with proven track record of transforming customer service...
iOPEX TechnologiesTaguig, 23 km from General Trias
Embrace the innovation with iOPEX Technologies. Join us now!
We are hiring for awesome Technical and Customer Service Support for our #iopexhappy@work team.
No experience required:
• Customer Service Specialist
With 6 months - 1 year of BPO...
Pasig, 29 km from General Trias
of customer on-boarding process
• Ensure retention of clients by building customer loyalty and engagement programs
• Identify opportunities for upselling or cross-selling additional products and services
• Gather and analyze data to consistently improve...