Admin & Guest Relations Associate (Wellness & Aesthetic Clinic)

Admin & Guest Relations Associate (Wellness & Aesthetic Clinic)

We are looking for an Admin & Guest Relations Associate to provide exceptional customer service while managing front desk and administrative operations. The role ensures a seamless client experience from booking appointments to handling inquiries and supporting daily clinic operations.

Qualifications:

• Bachelor's degree in any field preferred
• Experience in administration, reception, customer service, or guest relations is an advantage
• Excellent communication and interpersonal skills
• Organized, detail-oriented, and customer-focused
• Proficient in Microsoft Office or Google Workspace
• Experience in the wellness, aesthetics, healthcare, hospitality, or retail industry is a plus

Key Responsibilities:

• Welcome and assist clients with a professional and friendly approach
• Manage appointments, inquiries, and front desk operations
• Maintain accurate client records and documentation
• Process payments and assist with daily sales reconciliation
• Coordinate with the operations and treatment team
• Support daily administrative and clinic operations

Location: Greenhills, San Juan