Junior Legal Assistant | AU Client

ABOUT THE ROLE:

This role involves managing calls with Australian clients while providing customer service and administrative support for property transactions in Queensland on behalf of a Law firm. Key duties include managing new contracts, updating records, and assisting with client onboarding and retention.

GRAB THESE AWESOME PERKS IF YOU GET HIRED:

• A competitive compensation package
• 25 days of paid leave benefit
• HMO coverage on day 1
• Travel and meal allowances
• Rice, drinks, and snacks provided for all employees
• Other bonuses
• A fun work environment that promotes work-life balance
• Entertainment and gaming area in the office!
• Basketball and volleyball games monthly
• Karaoke Fridays

KEY ROLES AND RESPONSIBILITIES:

• Handle emails, inbound and outbound calls with Australian clients and team members.
• Provide an excellent level of customer service and administrative support to customers buying and selling property within Queensland, Australia.
• Actively engage with prospective clients to build rapport quickly, understand their needs and provide solutions.
• Manage administration tasks such as reviewing property contracts of sale and other associated documentation, following-up on outstanding items and keeping the client management system updated with all notes and data.
• Work within a team to ensure great client outcomes.
• Participate in training provided about buying and selling property within Queensland to support the clients and team

JOB QUALIFICATIONS:

• Bachelor's degree holder. Open for fresh graduates.
• Excellent communication skills – articulate and able to converse effectively with clients and team members.
• Strong interpersonal skills – able to build rapport and maintain positive client relationships.
• Highly trainable – eager and quick to learn new skills and adapt to new tasks
• Organized with an emphasis on attention to detail, accuracy, and timeliness
• Self-assured and team-oriented

ADDITIONAL DETAILS:

• Set-up and Location: Office based / Ortigas
• Work Schedule: 6:30 AM to 3:30 PM (PH Time)
• Employment Type: Full-time