Branch Manager - Collateral

Key Responsibilities:

• Manage the branch operations and a team of sales associates to ensure the effective completion of their duties and responsibilities.
• Conduct daily operational assessments to ensure branch growth and efficiency.
• Oversee daily production and releases, providing regular updates on the branch’s operational status.
• Maintain strong client and employee engagement to ensure delivery of quality service.
• Implement sales strategies and action plans aligned with company objectives.
• Prepare and submit regular reports on branch performance to the Immediate Superior.
• Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.
• Perform other related duties and responsibilities as may be assigned.

Key Requirements:

• Degree in Business Management, Sales or Marketing or other related course is a plus.
• At least four (2) years of work-related experience in branch operations, in a managerial or supervisory capacity.
• Work experience in a lending/financing company is an advantage but not required.
• Should have technical marketing skills, relevant product and industry knowledge.
• Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.
• Capable to solve amicably customer’s / client’s complaints.
• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.