Warehouse Supervisor

JOB DESCRIPTION:

• Manages the end-to-end movement of goods, including receiving, storage, order fulfillment, and dispatch operations.
• Maintains a well-organized warehouse layout by optimizing racking systems, storage capacity, and operational processes.
• Leads and monitors warehouse staff in the proper handling of food and non-food inventory.
• Ensures sufficient availability of materials to support production requirements and customer deliveries.
• Oversees receiving, shipping, handling, and storage activities to maintain inventory accuracy and product quality.
• Monitors inventory levels, delivery schedules, and overall warehouse performance.
• Develops, implements, and reviews Standard Operating Procedures (SOPs) while ensuring compliance with Good Manufacturing Practices (GMP).
• Performs routine physical inventory counts and reconciles any discrepancies.
• Prepares and submits inventory variance reports in a timely manner.
• Reviews warehouse documentation and reports to monitor inventory status and accuracy.
• Collaborates with the Planning Department on purchase requests, inventory forecasting, and delivery scheduling.
• Ensures fast-moving and promotional items are monitored and reported promptly.
• Prevents stock shortages through effective planning and close coordination with the Planning team.
• Develops and tracks Key Performance Indicators (KPIs) to drive continuous improvement in inventory management processes.
• Handles and prioritizes warehouse-related complaints to ensure timely resolution.
• Promptly escalates issues to the appropriate department heads for immediate action.
• Maintains records and statistical reports of complaints while working closely with the team to resolve issues early.
• Implements corrective and preventive actions for all reported complaints.
• Ensures safe and efficient warehouse operations while meeting customer requirements and service demands.
• Enforces food safety standards, cleanliness, and sanitation procedures within the warehouse.
• Implements policies, guidelines, and work instructions in compliance with Food Safety and Quality standards.
• Monitors workplace safety practices and promotes an accident-free working environment.
• Monitors operational costs, productivity, accuracy, and timeliness to ensure efficient warehouse performance.
• Ensures departmental objectives are aligned with the company’s overall profitability and business goals.
• Screens and evaluates applicants for vacant departmental positions.
• Reports violations of the Company’s Code of Ethics and recommends appropriate disciplinary measures.
• Assesses employee performance and recommends changes in employment status when necessary.
• Conducts regular team meetings to discuss operational updates, concerns, complaints, and employee grievances.
• Develops and implements initiatives to motivate employees and enhance overall performance and productivity.
• Participates in the review and improvement of inventory management policies and procedures.
• Supports the implementation of the Oracle Fusion Inventory Module.
• Demonstrates full commitment and active participation in assigned projects and initiatives.
• Assists in training team members and subordinates on the new inventory system.

QUALIFICATIONS:

Education: Graduate of Industrial Engineering, Business-related courses such as Economics or Business Administration, or any equivalent field.

Experience: Must have at least five (5) years of solid work experience in the food industry, with a minimum of two (2) years in the same or a similar position/capacity.

Training/Licenses/Certifications:

• Proficient in operating warehouse equipment such as hand pallet trucks, forklifts, and other material handling tools.
• Computer literate, with working knowledge of Microsoft Excel, Microsoft Word, and data entry systems.
• Possesses strong oral and written communication skills.
• Capable of conducting and participating in training programs.
• Demonstrates management skills in supervising and coordinating team activities.

Essential Skills:

• Analytical
• Leadership
• Communication
• Team Work
• Attentive to details
• Time management
• Quality Orientation
• Planning and organizing
• Can work under pressure
• Has integrity