General Sales, Sales Support Assistant and Telesales

1. Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies to buy products and services by following a prepared sales talk to give service and product information.
2. Calls resellers and individual contacts by using telephone in inform and invite partners for events organized by specific group.
3. Screen and respond to all incoming telephone calls and take action as appropriate.
4. Facilitate lead generation on product promotion and inquiries, IT software/hardware requirements, and provides information to upcoming company, principal, and reseller sponsored events.
5. Maintains safe and clean working environment by complying with procedures, rules, and regulations.
6. Performs other functions which may be assigned by the immediate superior from time to time.

• Sales Support Assistant

• Contact businesses and individuals by telephone to promote services & products of WSI. Provides support to Solutions Sales Group.
• Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service (Lead Generation).
• Contact businesses or private individuals by telephone in order invite for an event organized by a specific product group. Adjust sales scripts to better target the needs and interests of specific product.
• Assist resellers in processing claims of reported defective items for solutions products.
• Assist sales in processing documentations in relation to cancelled orders.
• Administrative work such us routing of documents for approval of managers and division head.
• Assist in processing of sales orders, demo requests, creation of documentation related to processing of orders.
• Prepare an up-to-date sales and inventory tracking weekly and monthly.
• Provide various reports as required by the immediate and/or group head.
• Maintain diary of appointments as necessary to provide information on the whereabouts of sales.
• Provide full administrative support to sales whenever needed.
• Performs all other functions/responsibilities that may be deemed necessary in ensuring the success of delivery of sales support group.
• Telesales

1. Generate additional accounts to increase existing re-sellers base.
2. Assist in activating and to exploit new sales opportunities with new and dormant or inactive accounts to help achieve product sales target.
3. Provide information to re-sellers on current or upcoming company events, product promotions, and price lists.
4. Provide re-sellers with information requested by them about status of order or delivery, stocks, etc.
5. Maintain database of clients by completing re-seller record.
6. Provides assistance to Marketing in making follow-up with resellers for confirmation with company events and promotional activities.
7. Influence re-sellers to buy or retain product or service by following a prepared script to give product reference information.
8. Prepare and submit weekly routine sales performance report to update management.
9. Maintain good relations with re-sellers to ensure that the company remains as the preferred supplier.
10. Performs other functions which may be assigned by the immediate superior from time to time.

JOB SPECIFICATIONS

Preferable graduate of Marketing and Business courses; with 6 months outbound calling working experience preferably in an IT company. Highly organize, can deal with all levels of organization, self-driven, responsible, persistent and with excellent communication skills.

• Product Assistant

1. Provide assistance to VP, Business Development Mgr., Product Manager/Product Specialist, Account Executive and Account Specialist in routing and/or submission of documents to concern departments.
2. Assist in the processing of sales orders, demo request reservations, transfer of stocks, term extension and/or reseller credit limits information in the absence of account specialist (sales force).
3. Prepares an up to date sales and inventory tracking reports weekly and monthly.
4. Maintain the diary of appointments as necessary to provide information to whereabouts of Department Head.
5. Screen and respond to all incoming telephone calls and take action as appropriate.
6. Provide full administrative support service to the department such as meeting room reservation, control of room temperature, fax, scanner, etc.
7. Performs other functions which may be assigned by the immediate superior from time to time.
8. JOB SPECIFICATIONS

Preferable graduate of Business or Management and IT related courses; highly organize, can deal with all levels of organization, self-driven, responsible and with good communication skills. Knowledge of ERIC system is an advantage but not necessary