Triplex Enterprises Inc. - Credit and Collection Team Leader
Triplex Enterprises Incorporated Makati
The Credit and Collection Supervisor is responsible for supervising all credit and collection activities for the company.
- Utilize computerized accounting Software Programs
- Responsible for arranging collection department representatives, including day to day operation of the department
- Conduct monthly department meetings, review accounts daily
- Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts.
- Locate and notify customers of delinquent accounts by telephone and email
- Provide Customer Service Regarding collection issues, process customer refunds, process and review account adjustments.
- Resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts – customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos.
- Investigates credit issues and suggests payment options be approved. Ensures collectors follow all protocols, laws, and regulations to collect payments efficiently.
- Advise customers of necessary actions and strategies for debt repayment
- Bachelor degree in Business or Accounting preferred
- At least 3 years in a Credit and Collections supervisory position
- Solid proficiency in Microsoft Office applications
- Assertive and will to take initiative to establish processes and improve currents methods
- Superior problem solving and follow-up skills
- Team Building and Training Skills
- With knowledge of legal collection procedures
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We seek qualified 10 POS Team Leader candidates to join our Go Beyond Community.
You may also send your CV/Resume to [email protected]
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