[ref. i4432616] Manila - Order Management Admin – 6-Month Fixed Term | WFH Setup

apartmentHGS Offshore Staffing Solutions placeManila scheduleFull-time calendar_month 

Summary:

Seeking a detail-oriented and customer-focused professional to manage order processing, e-commerce operations, and inventory while supporting sales and customer service teams.

Responsibilities
  • Process and manage wholesale and e-commerce orders.
  • Handle customer inquiries and coordinate with the sales team.
  • Set up new accounts in NetSuite and support EDI order management.
  • Manage faulty/incorrect shipments and return authorizations.
  • Ensure smooth e-commerce order flow and resolve warehouse issues.
  • Maintain stock updates and process sample/donation orders.
Qualifications
  • 1-2 years of experience in sales administration and customer service.
  • Strong Excel and ERP system skills.
  • NetSuite is REQUIRED
  • Experience with SPS Commerce & NuOrder is a plus.
  • Prior experience with 3PL warehouses & logistics is an advantage.
  • Highly organized, detail-oriented, and proactive.
  • Strong communication, problem-solving, and prioritization skills.
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