Operations Manager - Mabalacat

Overview:

The Global Operations Manager is directly responsible in the Management of the processes in various TRT offices across 15 countries (US, UK, Australia, Thailand, Hong Kong, Singapore, Malaysia, Taiwan, Japan, Switzerland, Philippines, Netherlands, Germany)

Duties and Responsibilities:

• Establish and enforce standardized company policies and procedures globally.
• Develop strategic approaches to address business challenges and opportunities.
• Manage Global HR, IT Admin, and Compliance Teams.
• Monitor business operations, ensuring compliance in all transactions.
• Conduct risk management and analysis, implementing corrective actions.
• Perform proactive site and client visits for efficient global management.
• Communicate with business units, global teams, and clients to ensure accountability and meet expectations.
• Prepare and analyze reports for CEO review.

Key Qualifications:

• Strong global expertise in Business and Information Technology.
• Multilingual communication skills.
• Knowledge of global labor laws and contract management.
• Business, project management, risk management, and analytical skills.
• Proficiency with NetSuite, Bamboo HR, Microsoft Teams, Google Shared Files, and BOSS.
• Ability to adapt to shifting schedules based on global client needs.