HR Generalist (Case Management)

The ideal candidate will have prior experience in workplace investigations and a strong grasp of HR best practices.

Key Responsibilities:

• Investigations: Lead and conduct thorough, impartial investigations into employee relations issues, including allegations of harassment, discrimination, bullying, and policy violations.
• Case Management: Oversee all aspects of assigned cases from intake to resolution, including evidence gathering, interviews with involved parties and witnesses, and documenting findings.
• Risk Mitigation: Identify potential risks and escalate complex or high-risk cases to HR leadership.
• Policy & Compliance: Act as a resource for employees and managers regarding company policies and procedures, ensuring all investigative actions comply with federal, state, and local employment laws.
• Documentation: Maintain meticulous and confidential records of all investigations, including interview notes, collected evidence, and final reports.
• Collaboration: Partner with managers and other HR team members to provide guidance on appropriate corrective actions and ensure a consistent approach to resolving employee issues.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-4 years of progressive HR experience, with a focus on employee relations and investigations.
• Solid knowledge of employment laws and regulations
• Strong skills in conflict resolution, de-escalation, and fact-finding.
• Excellent written and verbal communication skills.
• High level of integrity and ability to handle confidential information with discretion.