IT Supervisor (Shared Services)

Industry: Shared Services

We are looking for a highly skilled and dependable IT Supervisor to oversee and manage the company’s IT systems and infrastructure. The ideal candidate must be well-versed in SAP, local networking, computer troubleshooting, and IT system maintenance while ensuring operational efficiency, data security, and team support.

Key Responsibilities (Core Functions):

• Systems Administration & Support – Manage, monitor, and troubleshoot IT systems including SAP, local servers, internet connectivity, and networking.
• Technical Maintenance – Oversee troubleshooting, repair, and preventive maintenance of computers, laptops, CCTV, printers, and other hardware/software tools.
• IT Infrastructure Management – Supervise and maintain company IT assets, data security protocols, and ensure business continuity through reliable IT operations.

Core Competencies:

• Strong technical expertise in SAP, networking, system administration, and hardware troubleshooting.
• Problem-solving mindset with excellent analytical and diagnostic skills.
• Ability to lead and coordinate IT-related projects, ensuring timely resolution of issues and system upgrades.
• Effective communication and cross-department collaboration skills.

Core Values:

• Integrity & Accountability – Ensures responsible use of company systems and data.
• Service Excellence – Provides reliable, responsive, and efficient IT support to all departments.
• Innovation & Continuous Improvement – Stays updated with emerging technologies to improve business operations.

Qualifications:

• Graduate of Information Technology, Computer Science, or related field.
• Minimum of 3–5 years of IT supervisory experience.
• Hands-on experience in SAP, networking, server management, CCTV systems, troubleshooting, and system maintenance.
• Strong leadership, organizational, and time management skills.

Join us and play a vital role in ensuring smooth IT operations that power our business growth!