Cafe Supervisor

Responsible for the supervision of the performance of all rank and file positions directly reporting to them

• Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals
• Mediate as necessary when there are customer's complaints or concern that need immediate solutions.
• Ensures the highest level of customer service at all time
• Checks schedules of rank and file employees to maximize their utilization
• Coordinates regularly with the Operations Manager for any changes/improvements in the store.
• Conducts PEP talks and meeting to subordinates
• Coordinates with other departments of the company to provide necessary reports

• Operates with initiative, commitment, strong work ethic & sense of urgency
• Exceptional customer service skill
• Motivator
• Detail-oriented
• High level of inventory awareness and maintenance
• Results driven

• Candidate must graduate at least any 2-4 year course.
• At least 4 year(s) of managerial experience is required for this position.
• Preferably Assistant Manager or Managers specializing in Food/Beverage/Restaurant/Cafe Service or equivalent
• Knowledge of trends in the coffee industry
• Applicant must be willing to work in Makati
• Work experience as a Cafe Manager is a must

Applicant willing to work in Makati / Quezon City

Job Type: Full-time

Schedule:

• 8 hour shift

Ability to commute/relocate: